Responsibilities
· To ensure a warm friendly welcome to all clientele at all times.
· To co-ordinate guests consultation records with the Therapists.
· Ensure that all relevant spa staff receives a print out of the guests list.
· To adhere to an agreed reporting system on a timely basis.
· To be responsible for all billing procedures at the reception desk and the correct reconciliation of funds at the close of each shift and at the end of the day's work.
· Complete daily opening procedures and check lists per relevant area daily.
· Schedule reservations of Spa services for guests and monitor availability of treatments and staff to ensure prompt service according to the relevant skills of the therapists.
· To organize scheduling to maximize use of time and profitability whilst ensuring that the clients needs are of first importance.
· Assist with administration duties such as, purchasing, receiving and inventory reporting.
· To aim to give the clientele the best possible service, and make the client feel important.
· To show a professional attitude at all times, particularly with regard to punctuality, appearance and general manner.
· To ensure that all-administrative procedures run professionally.
· To supervise and conduct the safety of users and equipment of the spa and receive training to endure that all-relevant legislation pertaining to the Health and Safety at Work Law and Health and Hygiene standards are implemented and monitored within the spa.
· To recognize the importance of 'sales' in every aspect of their role.
· To have full retail knowledge of products and prices charged.
· Must attend all training courses as deemed necessary by the Head Receptionist/ Spa Operations Supervisor.
· To participate in training and personal development programs within the Spa Department.
Job Details
| Date Posted: | 2013-03-18 |
| Job Location: | Amman, Jordan |
| Job Role: | Support Services |
| Company Industry: | Hospitality/Tourism/Travel |
Preferred Candidate
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