-Summary
The Project Management Office (PMO) Manager oversees the PMO process implementation and ensures that information concerning content (e.g., deliverables, risks, issues) passes to and from sponsors.He is deeply involved in improving the consistency, predictability and efficiency of the organization project delivery capability. The PMO Manager provides leadership in best practices and is highly customer-focused -- outward and upward and that these are consistent with customer expectations . The PMO Manager must also ensure that the operational issues of the PMO are managed, focusing on the project interface with project leaders, project teams, technology and interface issues.
In addition, the PMO Manager oversees projects costs and makes sure they are well managed, monitors profit and cost sheets for each project, and ascertains that payment collections are performed efficiently and timely from a project management point of view.
-Critical Work Functions:
1.PMO development
2.PMO services marketing
3.PMO services quality
4.Management
5.Accounts management
6.Subordinate development & supervision
-Key Activities
-PMO Development:
1.Mission, vision, objectives
2.Development plan
3.Team structure and job descriptions
4.Policies & procedures, standards, framework
5.Project management tools & practices
6.Software engineering tools and technologies
7.Templates
-PMO Quality Processes and Standards:
1.Quality control policies & practices, ensure that latest quality standards are followed and enforced within the organization.
2.Quality processes engineering
3.Quality training planning and strategy
4.Monitoring
-Management:
1.Overlook all company projects/programs execution
2.Define and manage department and projects scope
3.Define and manage plans and timelines
4.Manage project costs
5.Manage payment collection from a project management point of view
6.Manage department and projects integration
7.Develop and manage department and projects budget
8.Manage department and projects human resources
9.Manage department and projects communication processes to ensure that all processes are applied and followed
10.Ensure continuous improvement of the communication stream and apply any new relevant standards
11.Risk management, including risk assessment strategy and policies for the overall organization
12.Ensure proper execution of the risk strategy throughout the projects lifecycle
13.Ensure Risk strategy awareness and training for the relevant employees, project managers, departments heads
-Account Management
The PMO Manager along with other department managers should play coherent role managing our current client accounts, by:
1.Working in partnership with clients to help meet a satisfactory level of customer satisfaction, thus helping in client retention and encouraging them to get into more business relationships with iHorizons
2.Putting some efforts forecasting our clients long-term needs, including identifying and helping to develop new applications to solve their future business problems. This should end up in creating new leads for our sales to put some efforts in and win!
3.Deeply involved in the company customer retention strategy to ensure that the projects/programs goals are aligned with both iHorizons and clients short/long terms goals
4.Continuously monitor projects/Programs status and impact on customer relation
5.New clients prospects; this is more of an indirect role as the PMO Manager
-Also, the PMO Manager along with other department managers contribute to developing our internal resources and culture by:
1.Creating and promoting a collaborative environment within iHorizons, where knowledge and skills are shared to facilitate efficient and timely delivery of services to clients
Job Details
| Date Posted: | 2013-03-26 |
| Job Location: | Amman, Jordan |
| Job Role: | Technology/IT |
| Company Industry: | Computer/Software |
Preferred Candidate
| Career Level: | Management |
| Nationality: | Jordan |
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