To respond to customers' contacts (phone, e-mail, fax & SMS), register their requests and respond to their inquiries as per company standards; and ensure providing excellent customer service and convenience to our customers
Major duties include but not limited to,
• Handle Incoming Phone Calls
• Resolve standard customers requests and route issues that require follow-up to Customer service Team
• Communicates customer inquiries/messages/feedback to teams and sales owners
• Provide satisfactory service to customers
Job Details
Date Posted: | 2013-03-20 |
Job Location: | Amman, Jordan |
Job Role: | Customer Service |
Company Industry: | Shipping |
Preferred Candidate
Career Level: | Entry Level |
Nationality: | Jordan |
Degree: | Bachelor's degree / higher diploma |
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