1. Meet and greet patients and families and orient them to hospital and clinics
2. Visit inpatients on a daily basis in order to assure that they are receiving adequate services and to address their needs and concerns
3. Follow up with various hospital staff to ensure that patient is receiving best services
4. Open a file for patient and directly acknowledge request
5. Collect demographic information and document communication in data base
6. Communicate directly with referring physicians or entities including but not limited to embassies, health organizations, and third party administrators to facilitate patients' referral to Istishari Hospital
7. Transfer medical records to physician's office for review and plan of care and update family or referring party no later than 72 hours
8. Provide physician's plan of care to patients' financial counselor to prepare cost estimate
9. Schedule appointments and forward to patients, families or referring parties
10. Accompany patients to clinics, laboratory or imaging studies departments if needed
11. Assist with patients' admissions and discharges to and from hospital
12. Coordinate meeting between patients, social workers and or home health care help
13. Assist in travel arrangements and hotels or accommodation reservations
14. Arrange for Transport between Queen Alia International Airport and Istishari Hospital
15. Provide information about Jordan shopping and sightseeing areas
16. Any other duties necessary to provide seamless, efficient, timely services to patients, families and or providers
17. Patient representatives should be the watchdog of the Istishari brand, always acting for the brand's favor by being role models for the rest of the hospital's staff
18. Patient representatives are part of the marketing research team
Job Details
| Date Posted: | 2013-03-05 |
| Job Location: | Amman, Jordan |
| Job Role: | Healthcare/Medical |
| Company Industry: | Healthcare, Practitioner and Technician |
Preferred Candidate
| Career Level: | Entry Level |
| Degree: | Bachelor's degree / higher diploma |
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