Essential Functions:
• Overall responsibility of Unit operations
• Assign staff duties and manage roster
• Overall administrative and people management responsibility
• Security related issues
• Training and implementation of new processes
• Coordination with Accounts Department
• Ensuring compliance to prescribed systems as per the defined SLAs
• To work with the Value Added Services team in order to support maximum returns through optimum operational efficiency
Metrics & Organization Management:
Performance Metrics:
• Applicant Satisfaction
• Customer Satisfaction
• Team Satisfaction
• Adherence to SLA
OM & Reporting:
• Reports to the Unit Manager
Job Details
| Date Posted: | 2013-01-22 |
| Job Location: | Karak, Jordan |
| Job Role: | Management |
| Company Industry: | Support Services |
Preferred Candidate
| Career Level: | Management |
| Nationality: | Jordan |
| Degree: | Bachelor's degree / higher diploma |
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