Main Job Role:
The main job role of the feedback management services is to ensure that all feedback received by Bayt.com is answered promptly, intelligently, and empathetically in Arabic and English.
1. Answering daily job seeker feedback in a timely, accurate, and professional manner.
2. Writing monthly reports with a summary and analysis of job seeker feedback trends and consumer improvement recommendations.
3. Working cross-functionally with Technology, Sales, and Marketing to answer "consumer needs".
4. Partake and brainstorm in departmental discussions on brand, voice, and tone with communication.
5. Help in assessing, editing, and ensuring consistency in all corporate communications materials including sales, marketing, advertising, content, etc.
Auditing help section periodically to ensure it is in line with feedback requests.
6. Taking part in generating ideas for increased engagement, including features, quizzes, competitions, and tools.
7. Assist with PR and marketing operations, when required.
Job Details
| Date Posted: | 2013-02-17 |
| Job Location: | Jordan |
| Job Role: | Marketing/PR |
| Company Industry: | Translation; Journalism; Information Technology |
Preferred Candidate
| Career Level: | Entry Level |
| Nationality: | Jordan |
| Degree: | Bachelor's degree / higher diploma |
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