Installing and configuring computer hardware operating systems and applications;
Monitoring and maintaining computer systems and networks;
Talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
Troubleshooting system and network problems and diagnosing and solving hardware/software faults;
Replacing parts as required;
Providing support, including procedural documentation and relevant reports;
Following diagrams and written instructions to repair a fault or set up a system;
Supporting the roll-out of new applications;
Setting up new users' accounts and profiles and dealing with password issues;
Working continuously on a task until completion (or referral to third parties, if appropriate);
Conducting electrical safety checks on computer equipment.
Undertake tasks associated with computer systems technical support.
Undertake tasks associated with computer networks technical support.
Undertake tasks associated with software development, installation, maintenance and support.
Undertake investigations related to information technology planning.
Undertake general help centre tasks, including problem solving and providing operational advice to clients on the
Departmental WAN.
Ability in computer systems technical support
Ability in computer networks technical support especially in technologies relevant to the Department.
Ability in software development, installation, maintenance and support
Job Details
| Date Posted: | 2012-12-31 |
| Job Location: | Amman, Jordan |
| Job Role: | Technology/IT |
| Company Industry: | Information Technology; Healthcare, other |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree / higher diploma |
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